FREQUENTLY ASKED QUESTIONS
Yes, we strive to ensure that the product images accurately represent the items you will receive. However, please note that minor variations in color or texture may occur due to factors such as lighting and screen resolution. Rest assured, we maintain high standards of quality to deliver furniture that meets or exceeds your expectations.
You can easily view and download your sales receipt from your account dashboard. Simply log in to your account, navigate to the "Order History" section, and select the specific order for which you need the receipt. From there, you can view and print your sales receipt for your records. If you encounter any difficulties, feel free to reach out to our customer support team for assistance.
- Log in to your account and navigate to the "Order History" section.
- Select the order containing the item you wish to return.
- Click on the "Return Item" button next to the product.
- Follow the instructions to complete the return request, including providing a reason for the return.
- Once your return request is approved, you will receive further instructions on how to ship the item back to us.
- Upon receiving the returned item, we will process your refund or exchange according to our return policy. If you have any questions or need assistance with the return process, don't hesitate to contact our customer support team for prompt assistance.
We aim to restock popular items as quickly as possible to meet the demands of our customers. However, restocking times may vary depending on factors such as product availability and supplier lead times. We recommend signing up for notifications or checking back regularly for updates on restocked items. If you have a specific inquiry about a particular item, feel free to reach out to our customer support team, and we'll be happy to assist you further.
We offer shipping to most locations worldwide. During the checkout process, you will be prompted to enter your shipping address. Simply provide the desired destination address, including any relevant details such as apartment numbers or special instructions, and we will ensure your order is delivered promptly to the specified location. If you have any specific shipping inquiries or need assistance with your order's destination, please don't hesitate to contact our customer support team for further assistance.
